Disgusting company delivered my wardrobe on a pallet and left on the drive in pouring rain didn’t need to sign as driver took picture jump in wagon and drove off.
All the boxes where damaged I tried for over 4 hours to contact customer care with no reply sent numerous pictures of damaged boxes to customer help again no reply.after a week of no reply I decided I would put it together and low and behold it is a total wreck again I’ve been trying for nearly 3 weeks to contact the range to tell them I don’t want the item as it is clearly damaged again with supporting photos and AGAIN!!! No reply.
I’ve been in contact with Klarna to tell them what’s happened as there is no way on earth I’m paying for the item I received.
Please stay well clear of this company they clearly don’t give a rats about their customers I’ve contacted trading standards,watchdog and citizens advice I’ve never had an experience so bad ever of any company be warned avoid at all cost!!!
In the questions below it asks how did you communicate with the company and how long did it take simple answer they haven’t and I’m still waiting 😡
3 years ago
The Range has a
1.4
average rating
from
2,131
reviews
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