I really fail to understand how you can run your compy the way you do ,the reviews tell you what you are doing wrong. My personnel experience I purchased a bed the delivery arrived 2 boxes missing the other 2 badly damaged refused to accept Phoned the Range to cancel order and have a refund..I was told to contact there supplier for a refund. That's not how it works you as the dealer are responsible for the item I paid you for. My credit card company are now dealing with it. I suggest to future customers stay away from online purchases with this company ,as you will be leaving feedbacks like this as so many have already done