The most DISAPPOINTING online shopping service . AVOID !!! Ordered 3 weeks ago 30 October online nothing arrived 30th . was told 3/4 working days . Payed EXTRA delivery charge ! Customer service team not helpful at all !! Spoke to Antonia and Demetrou . Didn’t have any answer to actual cause of delay . I have been calling Customer service for past 2 weeks chasing order .no update from the Range team . When asked for manager to call back - said no manager . Need to write and post a letter ! Who does that in this day and age . Pathetic overall ! When asked for complaints email - NO Email again. Again then when I asked to change order from Delivery to Collection - I will make effort and collect myself . Guess what ?? NO cannot be done either … Definitely NEVER ordering from again ! Customer Service team has no clue how to deal with customer complaints . Have no answers for delay ! No email even sent out to inform about anything . Managers need to step in and provide good customer service . Disappointed and appaling service overall .