Ordered from the Range 11th November, followed up on my order 17th November and was told it was due for delivery that day but they were behind so would most likely be Monday 22nd. Still not received, so followed up again today 25th and was told yet to be despatched !!! when questioned I was told they can't ship all the orders at once they don't have enough drivers - what an absolute shambles. I was also told I can cancel my order at any time, but having seen all the poor reviews I am worried about receiving a refund. Certainly won't be ordering on Range Website again.