I am so disappointed in the service from The Range, aslo find it hard to believe that customer service supervisors / managers do not accept calls. We had a Windsor Garden table fire pit set delivered. On inspection the corner of the table was chipped. Customer service were contacted and a replacement arranged. All good. We were told that all 5 boxes / items would need to be returned a few days later. Except when the transport company arrived they only had instructions to collect 3 boxes, not the total number 5. So they left without uplift. These 5 boxes were not easy to store until pick up due to their size. We contacted The Range again and they cancelled this pick up and arranged another pick up for us a few days later. When we got details from the transport company it said they were to pick up 2 items, not the 5. Once again The Range customer service were contacted. This collection was cancelled and another arrrange for a different date. Today we recieved a message from the transport company saying they had received 3 of 4 items for delivery, not 5. This is an ongoing saga and certainly does not encourage me to make or recommend any purchases from the range in future that require delivery.