Ordered a white ottoman online, when it arrived it was cream and did not fit with my decor. The stress of trying to return it was unbelievable, it took god knows how may emails and phone calls. It took a month to eventually get it picked up. I have asked the company to refund my £107.99 and a week later they have emailed to say they are looking into it!! NEVER AGAIN will I buy from this company. They need to remember that my contract is with them and not the supplier, whom I'm waiting to give the OK for my refund. DO NOT order from this company, the customer service is very hit and miss, you cannot make a complaint except by email as the complaints department or managers, don't have phone's.