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Mr McArdle
NEVER EVER BUY ANYTHING ONLINE FROM THE RANGE..Orded a petrol pressure washer for £180.. quick delivery 3 days, opened box and followed instructions..it would not start..on further inspection could see it had electrical tape holding plug cap on then noticed Air filter box was damaged..it looked very like it had been sold and returned then sent to me...THEN THE NIGHTMARE STARTED... rang phone number provided 8 times each time in a queue for average 18 mins then to be fobbed off and getting nowhere..asked for a full refund..umpteen emails back and forth with every stalling tactic for 1 month...THEY WANTED VIDEO PROOF OF ME FILLING WITH FUEL!! AND MORE PHOTOS OF THE DAMAGED PRESSURE WASHER...then offered 20% discount...again asked for full refund...another week passes..then an email saying your full refund has been approved you will receive in 5 to 7 days..dispose of the item as you wish! ...have a nice day!!... no apology no nothing...YOU HAVE BEEN WARNED ..if you don't want to go through what I have been through do yourselves a massive favour and DONT EVER BUY FROM THE RANGE ONLINE.
2 years ago
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