THIS IS A FORMAL COMPLAINT I've waited in all day expecting my delivery to be here TODAY(as stated on my account and emails)! But nope nothing.....no email to state why... no tracking number. NO NOTHING!!! Can someone please find out when I will be receiving this? So frustrating when you don't get any confirmation of where and when it be here. I am NOW going to struggle, I had my sister here all day till my husband got in after work to help take the parcel in as I'm disabled and wouldn't be able to lift or take it in. Now it's down to me to struggle as she works rest of week. THANKS A BUNCH!!!! Why didn't i get notification of this???? Takes tge mick!!! People don't seem to reliase what struggles people may have with taking in parcels. This is not good enough... Let's see if someone get back to me ASAP,AFTER CONTACTING RANGE TODAY, WHICH ARE VERY UNHELPFUL. I DONT WANT ANYTHING FROM HERE EVERY AGAIN. I WANT A FULL REFUND AND MAYBE AN ACTUAL APOLOGY. £104.99 IVE GOT TO.WAIT TO BE REFUNDED NOW. I've emailed, I've rang and I get no helpful all I get is email back to you, which I had already done. WANT MY REFUND PROCESSED ASAP, YOU LOST THIS AND YET NO ONE GIVES A DAM S**T. IM DISBALED I HAVE RO HAVE PEOPLE HERE TO HWLP TAKE IN PARCELS AND SO ON, YET YOUR COMPANY COULD NOT GIVE A DAM WHO HAS RECIEVED THERES AND WHO HASNT. I WILL BE LEAVING FEEDBACK AND IT WONT BE GOOD ABSOLUTELY S**T