The range are fine until you need to return an online purchase. The default answer is "you purchased it through our website but from a 3rd party" then proceed to take 5 days to respond with little to no information. I have currently been fighting the range for a refund of £49.99 for the wrong item that was sent, for almost 4 weeks now and I am still no closer to a refund. The management are spineless cowards who refuse to take customer calls, preferring to hide behind the customer "care" team that answer calls and emails. Truly disgusting from such a big company.