This is the worst service I have ever experienced. Sofa Bed was delivered on the 21st of April. Base was broken, plus no assembly instructions. Called the Range straight away, and nobody was interested as it was Range Plus. Contacted head office who said it was damaged in transit by DXL deliveries. Collection was then supposed to be 15th of May, no collection. 20th of May the Sofa bed was taken away. Now Range Plus are disputing that parts were missing. One arm chair piece and one cushion. Everything was packaged and sent with returns labels. Why would I want to keep one arm chair piece, plus a cushion. Again DXL deliveries fault plus the Range Plus. I just want my £449 pounds back. Disgraceful customer service, if I could give zero stars I would. Still no refund 2 months later.