The worst customer service experience ever. Im not one to complain either but they really have pushed my buttons. I ordered an item on the 17th of May, Yodel then lost it, found it eventually and tried to redeliver on the 7th of June, I refused the order which was sent back and received by The Range on the 10th June. Since the end of May, I have been chasing my refund. Still no sign of it, all I get from their 3rd party customer service is that the refund "should now be processed" and so far I have not seen my money to actually reach my account. The Range Customer service team cannot do anything about it either as it goes via the 3rd party team so here I am 16 WORKING days after the return was received by the Range and no sign of money or even the end of this absolutely nightmare battle with a rather incompetent team of people