Iurchased a house plant ,after a week it looked very sad .i returned to the store asked if anybody could advise if I was doing anything wrong only to be told nobody employed there was experienced in plant care .i visited Notcutts where an experienced plant specialist advised me that I was doing nothing wrong so I continued as I was. 6 weeks later I gave up all hope as th3 plant was all but dead .when I returned to the store in Norwich I was told the 30 day money back or replacem3n5 deadlin3 had been passed and if I wasn’t happy to get in touch with head offiice.After making lots of attempts to contact head office by phone and emails I am giving up as nobody picks up the phone or also don’t accept th3 Norwich site address or name as a recognised store.Im totally disgusted after spending £40 on a house plant to find there is no guarantee of longer than 30 days as all other garden centres give 1 year or more even Tesco’s give that on their house plants in addition its impossible to contact anybody for recompense other than the Store Manager who’s ambition it seems is to make maximum profits for his or her Store.