Review of The Range
Derek Alcock
4 reviews
GB
Rated 1 out of 5 stars
Updated 6 hours ago
Verified
New Hampshire corner suite…
First corner suite arrived damaged sent back,after a lot of hassle. New suite sent week later. Put together all good. Opened table to assemble only to find BEIGE table to go with my GREY suite. Spent over 2hrs on the phone trying to get though to customer services to complain, no answer. Still trying to get though 3 days later. Apsolute terrible
UPDATE
Received email from head office saying they would look into my complaint on saturday,its now Wednesday ànd no more contact. Just spent another two hours over past two days trying to get through, finally got though today Wednesday. Explained what had happened and was offered another suite(3rd ).
I offered to make a good suite out of the two,keep table from 1st suite and corner unit from 2nd. Was told by customer services on the phone no compensation available. So he wants me to take another suite down and send back and then have a new one delivered which i would have to assemble again. No chance. Hope to have sorted by next summer.lol
2 years ago
The Range has a
1.4
average rating
from
2,082
reviews
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