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Anonymous
Absolutely shocking experience and shoddy customer experience. Truro. SATURDAY 10TH Bought 5 items. Queued for 45 minutes. I item had 3 bar marks. None matched and it was our fault? 1 item was marked at a price and was higher when we got to Till. Low and behold our fault again! When I checked my receipt when I had paid, quess what? Price I paid was more than was on the shelf. Now when I am greeted with antagonist service I carry on but when I am accused of being awkward I call a manager. I ask for an explanation of why I have been charged more for an item than was displayed I am told trading standards have changed? I request a refund to my card and am asked for name, dob, post code etc. I refuse on gdpr grounds . Again aggression from manager who tells me he knows all about gdpr and wants my details to issue refund. For real? Seriously? You need to sort. I will never go to or recommend The Range.
2 years ago
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The Range has a 1.4 average rating from 2,082 reviews

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