We ordered a three piece Mosaic bistro garden set with a three to five working day order in place, ready for a pre wedding barbecue. We ordered it on 5th September 2022. Order number W11246437-1A-V. As the day approached we received a dispatch notification but nothing appeared. We went to the Range in Derby to enquire but two managers couldn’t tell us where the items were. On calling the Range online they couldn’t identify where the item was, Arrow XL were also unable to tell us where the items were. As of today, 14th September nothing has arrived despite hours of calls and emails and it’s so annoying. A very disappointing experience and I shall never be using this company again.