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Lew Bryan
DO NOT BUY ONLINE FROM THIS COMPANY!!!! Purchased a galvanised animal feed bin for £219.00 clearly stated on the website NO ASSEMBLY NEEDED, yet a flatpack item arrived that requires a rivet gun to assemble. spent over an hour waiting to speak to customer service, they dont pick up, you are however charged for the call wile you listen to annoying music! phone the local store, unhelpful, and you cannot return online items from a partner site to store, left a message complaint telling them I require a return, 4 days and no response, they have however in the meantime CHANGED THE WORDING ON THE WEBSITE!!! now stating the item does require assembly and need a rivet gun! I have spent a great deal of money in the Chester store and am so disappointed by this unethical treatment, I fully intend to take legal advice if they do not take back the item and refund me.
2 years ago
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