Absolutely disgusting customer service and a disgraceful company to buy from. My order was not delivered even when I paid for next day delivery. Still waiting 8 days later. They have my £80 and I have no goods. Cannot get in touch because of the (deliberately ?) long wait time on phone,got to the front of the queue after 40 mins and got cut off after being put on hold, so cannot even try to find out where my items are. Sent two email requests,both ignored. They have basically stolen £80 from me. The Range needs looking into because if you read the comments on here it's obviously scamming it's online customers.