We bought 5 bar stools this time last year. The chairs themselves look nice. How ever after a few months we noticed they were starting to lean over when sitting on them. We do not use the chairs every day and we sit on different ones each time. After 8 months 4 out of the 5 are completely broke you are totally unable to sit on them. The plate at the bottom is all twisted. These cost near £500 an have been treated well. I made a complaint to the range online. We got told as we were 9 months in there 6 months return policy isn't not in warranty. So going back to the manufacturer under the 12 month guarantee is our only option. In order for them to processed. I was told At my own expense. I need to get a vat registered company to examine the chairs and give a full product report upon asking who I should be contacting for this . The ranges response was simple that's down to you. ???? . I have had 2 fabrication company's look at the chairs and both there response was the same. The plate welded underneath is clearly not thick and strong enough for its purpose. Unfortunately one company was not vat registered and the other does not want to give a report out to it possibly ending up with in the middle of a ongoing dispute. I wish I could attach a picture of these chairs so people can see the state of them after such a short period of time. We are a very house proud family and everything in it gets looked after. The product from the range is terrible and the ranges response along with help and guidance is disgraceful. I have contacted citizens advice to help with matters.