Gaslighting! Staff refused to refund a useless product that we’d bought 2 weeks prior. 3 unapologetic and unsympathetic all white staff including the manager ganged up on us (2 non-caucasian women) and subjected us to a humiliating ordeal in store, dismantling the product part by part to try and prove that we were at fault, and the product was absolutely fine! Staff kept twisting the words we had said and when we asked them to stop, they just kept on going, agreeing with each other while other staff just looked on! Cannot believe this behavior can happen in 2023! I never write reviews, but sharing this toxic experience so others can know what sort of business this is.