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Yve Garner
I found just what I was looking for at a reasonable price. Great I thought I'll order it. It was delivered and while unpacking it I discovered there were no fittings so I could not put it together. Damb I thought now I'll have to try to contact them. Eventually found on line contact form so I completed it and submitted it. Heard nothing so after a week I rang them and eventually got through to Kenya. She asked me to take pics of the parts received and the fittings not received from the instruction leaflet which I did and emailed them to her. After a few days I had heard nothing so I emailed Kenya for an update. It can't be that difficult to post out the fittings I needed. No response..... nothing not even an acknowledgement from her just a really annoying auto email which serves no purpose what so ever. Customer service is non existent. After about 2.5 weeks I'd still heard nothing so I emailed again and this time I received a rather inane email thanking me for my patience telling me they were waiting on the supplier. Well it's now over 3 weeks and still nothing to update me so I've bought fittings myself and what I thought to be a reasonably priced table has turned out to be rather expensive. I will never buy anything on line from The Range again. As I write this review I am still waiting to hear from them....
1 year ago
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The Range has a 1.4 average rating from 2,082 reviews

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