Disgusted with The Range. Requested how to return item from Partner of The Range on 30th August. Requested details again 31st August - Partner offered 10% to keep the goods. Said no thanks, just give me return details. Called The Range customer line 1st September - was assured a return form would be emailed to me immediately by them. Nothing received. Emailed again asking for return form - Partner offered 20% discount to keep the goods. Refused the offer again. Asked again for return details. 4th September received email offering 30% discount to keep the goods. Refused the offer - asked again for return details and DPD label. Called The Range Customer Care line, spoke to Daniel who said it would be sorted, the next email from the Partner would have the DPD label in it. 5th September - NOTHING RECEIVED. Support is ineffective, no resolution, something to complain to Trading Standards about.