Don't shop at The Range!! Two weeks and still ongoing to get a bed returned and redelivered because they sent a bed that was broken in the boxes. The customer service staff are rude, when explaining my issue, one woman called Alex just put me on hold. Then to recieve emails saying they'd done the opposite to what I'd asked That I'd need to return the item myself before 7th Dec for a refund. Each of the three boxes weighs more than I do. Shambolic service, no customer service and exceptionally rude staff. And no complaints procedure to escalate the awful service. Avoid like the plague!