Really really frustrated this morning. I have ordered 4 items from the Range. All 4 were due on or after the 21st December which was confirmed when booking as these are the dates I am off for annual leave. I have no internet at home as waiting for the internet to be installed therefore I cannot work from home Monday-Friday until the 21st as just moved. All 4 items have come out completely separated over random days and I have been text this morning to confirm items are coming today and Monday. 1 item I think I have managed to move to next Thursday. The other item has been successfully delivered to god knows who as I am not home and just had another text to confirm by big items one being a bed is coming Monday not the 21st. Contacted the delivery company after receiving my confirmation emails the bed was coming next Thursday when I am actually home and they were as helpful as a chocolate tea pot. They Cancelled the order to be delivered Monday and have confirmed I will have to wait till end of January now and they wont confirm when it will be re-delivered they will just call me a day before. Absolutely shocking and a mess of an order. I don't when I will end up with my full order now and its been extremely stressful. I have ordered from Curry's and Dunelm with no issues whatsoever. The delivery service providers you are using are really really poor! Its like speaking with a bunch of robots. Just Honour your time slots, how you think someone on the morning of an unscheduled delivery can just be at home in the middle of the day i don't know. I cannot take time off work to sit at home for a 3-5 hour time slot with 24 hours notice either 4 days before the items were expected and during the busiest time of work! Ill be on my airbed for the next month it sounds like. Thanks alot
11 months ago
The Range has a
1.4
average rating
from
2,082
reviews
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