Sold a sofa they didn't have, even though the third party booked in a delivery day (Monday) told them it couldn't be Monday as the painters were painting that room, so arranged Wednesday, after waiting weeks for this delivery day and waiting in on the Wednesday and booking a day off work to do so, I heard nothing. I tried reaching out to the range and the third party and heard nothing. So in between the Monday and the Wednesday they sold MY ITEM that I had paid for. The cinema room we had designed for the sofa size and colour scheme is now ruined. I am disgusted and furious, In the end instance the range didn't even reach out about the situation I just received a refund. Never had anything like this from a company of this size. AVOID THEY WILL SELL YOUR ITEMS WHEN IT SUITS THEM. NO APOLOGY. NOTHING NOT Received REFUND Date of experience: 28 December 2023