returns date by law is 28 days they think is ok to interduce a 14 day return day and not 28 days does this mean the law doesn't apply to them today i took a unwanted Christmas gift back to the Redditch branch they refused me a refund or an exchange i asked to speak to the manager a man turned up calming to be the manager dressed very scruffy i told him he docent look like a manager where's you name barge he walked off very rude and arrogance came back said I'm sorry didn't want to know phoned up head office they didn't want to know so i am going to report them to trading standards hopefully they will get a nice fine for breaking to law