SHOCKING SERVICE SHOCKING QUALITY I chose The Range to purchase a bed and mattress as they were cheaper than most for the same items and offered first floor room of choice delivery. The mattress arrived and was propped in my doorway and the courier was pulling off before I’d even fully opened my door. I’ve since shaved years off my life dragging it upstairs. After no prior courier contact and 2 weeks earlier than dispatch email advised the £650 bed was dumped with my neighbour. They were persuaded by a courier claiming he’d driven 300 miles and kindly stored for several days in their garage until I returned. Had I have been in I would have refused delivery anyway as the bed was absolutely shocking quality and not as described. The bed is nothing like the pictures advertised. It’s more like the Wish version of the bed I chose. As well as being dreadful quality, the trim was advertised as gold and the monstrosity I received had silver trim. Maybe a blessing in disguise seeing as I purchased through PayPal as The Range returns seem as straight forward as their deliveries. The Range also wash their hands at this point as they claim your contract is with the third party seller despite payment being taken directly by The Range. They also won’t give you the third party retailers contact info to contact them directly. Unfortunately the third party retailers reviews show me that The Range Customers are waiting more than 9weeks for return collection of their furniture and having to chase refunds through the small claims court. Bring it on!