DO NOT ORDER FROM MARKET PLACE I ordered a sofa bed from The Range marketplace and have been back and forward for weeks trying to return it as it looks nothing like the picture. It is stated that you have 14 days to return an item. We tried to take this into store to return and was told it can only be collected from our house. We were then told we have to pay a collection fee and it will be picked up by a third party company only on a week day. This company have not showed even after texting they are on route. After raising this I was just informed that this happens regularly and all they can do is offer some discount of the product. The amount of the discount they can apparently offer changes every email and even at best still means I still loose out on £80 and have to keep the unwanted item. The customer service is appalling and I do not recommend anybody to buy from here, complete scam! I have had to raise to the financial ombudsman.