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JO
bsolutely awful customer service. Nearly 3 hours to get through to them to be told my microwave was not under guarantee because it was over 6 months old. Now personally I thought electrical goods had a years guarantee. To add salt to the wound I was told I needed to pay for a VAT test (independently) to ascertain whether the microwaves breakdown was down to a manufacturer fault. I am gobsmacked!! Customer Service Operative then put the phone down on me. An absolute disgrace. I will never shop at The Range again.
6 months ago
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The Range has a 1.4 average rating from 2,082 reviews

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Alice, Customer Support

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