If there was a zero rating I would have chosen it. Disgraceful customer service. Ordered two sun loungers which came in about 70 (not joking) pieces - wrong sized screws and totally impossible to assemble. Nowhere did it advertise that the product was self assembly. After a total of 4 days of trying to contact customer service ( waiting on hold for 2 + hours was told the carrier would contact me within 4 days to pick up. After 5 days heard from customer services asking what day did I want the product picking up. Sent email with my information and have heard zilch since. APALLING - DO NOT BUY ONLINE FROM THIS CUSTOMER.