Customer service is an absolute joke! No option to call, no option to select 'complaint' on the 'chat', ignored on whatsapp, fobbed off via emails... Ongoing complaints regarding various 3rd party items for almost 3 months now. Main one being that I returned an item back in April and haven't been refunded for it. On chasing it up, I am constantly having to repeat myself on what the item is and proof of sending it, even though they should have the information numerous times over from my previous complaints. One person even said I might incur a charge for returning the item...errr why!? Absolutely shocking service, which I won't be using again!