Nothing good to say about the Company, tried ringing the Head Office all you get is if you know the extension you require please enter it now,no explanation of what number relates to who, had to pretend I was a supplier to get the phone to ring and guess what held in endless que. Their Head Office Website says they are open till 5.30pm, rang at 5 15pm to find message saying they are now closed. They don't respond to emails. Don't even get me started on the Worcester Store!!, high turnover of staff which doesn't surprise me,items on shelf with no prices, very untidy store, stuff just dumped, deliveries everywhere. I think CEO Chris Dawson needs to invest more in his own stores and not keep expanding and taking on more and more. I heard he's now interested in acquiring Homebase!.