Shocking experience! DO NOT ORDER ONLINE! I ordered a Christmas tree from Christmas tree world through the range and wanted to send it back . Been non stop hassle. A week after getting in touch about returning, different people have been emailing me back with each email saying I’ve to wait another 3 working days for them to get back to me so just delaying all the time and getting nowhere. I thought no returns should be this difficult. The range were telling me they are waiting on returns info from Christmas tree world yet Christmas tree world told me they were in fact waiting on the range and that it’s nothing to do with them if I’ve ordered through the range. I then decided to Google reviews and no way am I sending the tree back as I am pretty certain I’ll receive no refund for a £150 tree! So now stuck with it as would rather that than risk not hearing anything or receiving any refund. They are scamming people left right and centre. Customer services useless!! And no phone number raises suspicion straight away! Wonder why there’s no number! AVOID!