I had gone to their Pitsea store to look for an ironing board. SKU 382020, and they had it there which was great but got to the till and it scanned as. 42.99 when it should be 34.99 as shown online. I mentioned to the staff that online it’s a different price so the staff said you can place a click and collect order and we will get this ready for you. The order was then cancelled and when I asked why they said that it’s a different product to online, the code that shows up when they scan the actual item is 382019 but when you enter this in on their website it shows a completely different ironing board. 382019 is a grey ironing board and in fact it is the same name it is the Ultima ironing board but they look different and has a smaller iron rest. 382020 is a red ironing board which is what is stocked in store and has the larger iron rest! I even went to the Southend store today and got the same issue, but in this store the manager was rude and was raising her voice at me saying it’s different I’m not going to change the price! Was absolutely disgusting behaviour and attitude from Micky!!