Had the worst customer service at the metrocentre branch. A set of drawers I bought were priced wrong so I took the receipt to show them. The women on customer service was training a young lad at the time. The women in front of me was bringing a parasol back that she cudnt get to stay up so the women on the desk said she would go and get someone from that department but actually started showing the young lad how to fill in the receipts before she bothered to go and get someone, a man came back to help the women with the parasol but the other women didn’t come back so I was left standing there, so I asked the young lad to help me but he said he cudnt as he needed a supervisor, so I asked where the women had gone and he didn’t know, so waited for the man to finish with the other women and asked him to help the young lad as he cudnt serve me. Told him I was over charged for a storage unit and he said he would go and have a look at the price, he came back with 2 signs and said the drawers were for a different set of drawers which were not even there, so I said that’s misleading and I wanted them at the price the sign said, which he refused and then the other women came back behind the counter and said it was company policy to not give me any discount , as she said customers move signs all the time, I showed her my phone as my daughter had taken a photo of the drawers last Wednesday and the lower price was on then, nearly a week ago, but still she refused to help, she wouldn’t get a manger to see me and I then asked for head office customer service which she told me to go to another desk to get, very rude and unhelpful service. I proceeded to the other desk to get the number and when I got there another customer was complaint about the appalling service too. Therefore I will be returning everything I bought that day and not shopping there again and I love the store but customer service is obviously not a priority for The Range!!!!!!!!