Bought a gazebo with hard roof cost £599 £610 with delivery. Waited quite a few days for it then it came sat my husband spent all day putting it up to realise one panel on the roof was missing and the zip on fly net not working . I had rang them earlier to tell them as my son had ordered it she couldn’t talk to me but fuming that she could of just said don’t carry on puting it up and ring when his home . So the item is up fixed to the ground and thinking they will just send me the item missing no I’ve got to send it all back then they look at it and then either replace it or give me my money back .im fuming that a company like this can’t sort the problem out by ordering another one and swapping over the items that are faulty and replacing the one missing item . No job from customer services. I will be phoning again tomorrow for them to sort this problem otherwise they have lost a £600 sale cause of bad customer services . Cause I will want my money back Extremely bad customer services The range don’t care about their customers