On the 22/05/18 we purchased a Palma garden table and 6 chairs in Black from the Cwmdu store in Swansea. When i opened the table i noticed an apparent poor weld on the table which i didn't think much of at the time and thought it would be fine. within 3-4 days the weld started to rust. also noticed on close inspection that one of the welds has split on a chair. We hadn't used this product yet, it has simply been put in garden which is what its intended use is. My wife took the product back to the store 4 days later when we noticed the weld had started to rust. The store manager accused my wife of us damaging the product and refused a replacement or refund, with total disregard for the product guarantee or our consumer rights. I complained to the range head office on 26/05/18 their response 20 days later! "I'd like to firstly thank you for attaching photographic evidence and your contract of sale to this case. It is with regret after looking into this case further, you have stated that you purchased the product in question on 22-May-2018, and noticed the apparent weld on the table at this time, this raises the question as to why you did not return this item to store at this time. This would have then been addressed at store level, our team at Cwmdu would have been able to assist you further with this product. " absolutely shocking in my opinion, head office also have total disregard for product guarantees or the consumer rights act and a terrible response time. will now be contacting the consumer ombudsman given their stance on returning faulty sub standard products