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N Hicks
For the second time I was charged a higher price than was clearly displayed for the product on the shelf in the Portsmouth store. The first time, I let it go. The second time, after paying and checking the bill and seeing the difference, I went back to check the price label and photographed it. It was only a matter of 90 pence but, a big percentage on something priced at £2.59 and charged a £3.49 (Bacofoil). The staff member said it had been priced incorrectly. I know mistakes can happen but, it was clearly priced a £2.59. Any professional company would have just issued a refund for the difference but, no not this company. The staff member just argued th3 point, saying it was within Trading standards. But it is not, it goes against all the principles of Trading standards. I retuned all the items I purchased. I will not purchase from The Range again and I will make sure other people know the reason why.
6 years ago
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The Range has a 1.4 average rating from 2,134 reviews

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