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Anonymous
Please avoid using the range at all costs. We placed an order for 2 wardrobes and a bed. Both wardrobes were damaged and the bed never arrived when it was promised. We had to constantly chase up what was happening, never had anybody call us back. Poor customer service, in fact the worst i have ever received. Waste of time escalating our complaint as they are not willing to offer anything reasonable and in fact ignored most of what we had said. Mangers are not customer facing so we ended up excepting damaged goods and waiting 2 weeks for a refund for the bed. Unless we chased up our missing bed we would have never known that it wouldn't have arrived until the end of Feb, our order was placed in December!! They constantly tell you how it's a third party company providing the goods but they are very quick to take the money on behalf of this company. The issue you will have is ever seeing ur money again and being given either no goods or damaged goods. The one star has only been selected because it won't let me type anything at all without it. They deserve no stars at all for the amount of stress and money loss they caused us!
5 years ago
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The Range has a 1.4 average rating from 2,134 reviews

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