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Anonymous
26 may 2019 ordered kingsale table and 4 chairs. Paid for them at the Range cannock. Phone call 3 may 2019 delivery. Delivery drivers arrived 1 parcel. A table top??? Sorry nothing else for this address. Phoned Head office. Spoke to Chris I'll follow the order up I'll call you back nothing. 4 may rang again spoke to Chris again on no got in touch leave it with me. 9th may spoke to Nathan same story 10 may spoke to Zachary should be in the next 24/48 hours . 13 may spoke to kate. 14 may spoke to Catherine. Should be the next 24 /4th ours. I said they have been telling me this for over a week. I'm cancelling the order.. Won't give me my money back till they have fetched the table top. 21 may came to pick up table top.and deliver my order said I had cancelled and had to pick up table top. 21 may went to the range cannock branch spoke to VICKY ok done. 22 may back to the range money not in account. Left till after the bank holiday. 28 may returned to the range spoke to the manager stev he was Goingto look into it . 29 may spoke to sam. And after Nealy 4 weeks of endless phone calls. Returning to the range cannock. My money has finally returned to my account. No sorry or compensation as been said . The loss of work ive had leaving work early making up time husband changing shifts .and absolute disgrace. Looking forward to your reply. I thank you
5 years ago
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