Purchased a block paving brush in store. When I got home I realised the packaging had been tampered with and an attachment was missing. I contacted customer services who asked me visit the store with my receipt so they could check the CCTV. I asked them to do it and sent a copy of my receipt. They have concluded that the product was intact and won't be sending me a replacement. The tampering wasn't obvious which is why we didn't notice it. Disgusting customer service considering how much I spent in store and was querying a £10 item. Stay away, I would give them zero stars if I could.