I ordered a mirror and the payment and order was duplicated 3 times. I sent an email and no one called me back. I phoned and two of the items were cancelled. I received notification of delivery which did not turn up, I emailed again after waiting 40 mins on the phone and didn't get to speak to anyone. Still no one called me back, I eventually cancelled the item. I called into The Range store in Leicester and was told that they didn't have any staff and I would have to wait at customer services until someone who knew what they were doing turned up, I was given a phone number to call to check that my item had been cancelled and the number was incorrect!! I would never order from this company again!