Dont ever shop in the limerick branch if you have a child with special needs , my child and I were treated appallingly by the manager of this branch who's lack of empathy and understanding was unbelievable, she was so rude to us a stranger approached us in the shop to check if we were ok as I was so shaken by her approach . I wrote to the complaints department who assured me they would look into the incident , but after a few emails forward and back they have been just as unhelpful and rude. I will never set foot in that store again , and judging by the tone of alot of the other reviews poor customer care seems to be the norm for this company.