I had to chase my delivery, the delivery company called to advise they would deliver the next day, but they didn't show, no text/call nothing. When I did receive my order it was damaged (it was clearly another customers return that was sent to me). They try to offer you money to keep the damaged unit and make it difficult when you advise you want a replacement instead. 2 weeks later I'm still waiting for them to collect and replace it!! Constantly e-mailing and calling to chase it up. The worst customer service I've received and would never order furniture from them again.