I paid for a chair and sofa which was out of stock, delivered months later, whe. It arrived it was dirty and pen makes on sofa and chair, the delivery man said this is a returns hetook sofa back, ut left the chair for me to sit on. I decided to to cancell the order, so went into shop and the manager said he could only refund the sofa, a d if I wanted refu d on hair I would have to pay £60 for it to be collected, the ma ager was very rude, I phoned head office and the said I had to take this up with the shop they couldn't do any thing about it, I am taking this further, why should they get away with this selling selling second hand furniture.