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Anonymous
Ordered a glass table for it to arrive a month later completely smashed, arranged pick up of damaged goods which took me an hour and half on hold to costumer service only to be cut off when someone finally picked up. Had to wait on hold for another hour and 15minutes. When the second table arrived this too was damaged, I wait on hold over an hour again for the person to tell me they need to speak to their manager then cuts me off. I have never been so frustrated In my life. This company is a disgrace. When I ring back and on hold for the forth time I get told they are offering me £45 off purchase price. Over 3 weeks later I am still waiting for this to materialise. Still no refund. Looks like I am going to spend another hour and half on hold to try and resolve this matter which will now be the 5th time ringing the incompetent range. I would strongly advise anyone NOT to use this company, it is not worth the frustration and the lack of competence of the people that work for them. They don’t even deserve the one star given.
4 years ago
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The Range has a 1.4 average rating from 2,082 reviews

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