ALWAYS CHECK YOUR RECEIPT – THEY OVER CHARGE Today (20/07/2020) I was shopping at The Range Store -DURHAM. After collecting goods to purchase and paying, it seemed too much for my calculations – guess what - I had been overcharged for each purchase. After waiting over 20 minutes for everything to be checked I came away disgusted and annoyed at the service. I asked for a full refund and will NEVER EVER SHOP THERE AGAIN. I had the proof on my mobile which I gathered before they had a chance to change it. This showed the prices displayed, opposed to what they were trying the charge me, (isn't this against the law) The MANAGERESS is the most obnoxious person I have ever come across and if these are the sort of people you employ, someone needs to go back to the drawing board and start again. I feel sorry for the employees who have to deal with customer complaints with a MANAGERESS like this. I TRIED TO RING THE STORE TWICE TODAY TO GET THE NAME OF THE MANAGERESS – IT JUST RANG OFF ON BOTH OCCASIONS. I ALSO TRIED THEIR HEAD OFFICE AND WAS DISCONNECTED - let's wait and see if someone gets in touch (I very much doubt it - they can't even answer the telephone).