I would never order anything from the Range again, and their customer service is a no go After 28 phone calls about a Gazebo that was ordered/delivered in March before the lockdown, which was not fit for purpose, so had another one delivered, which couldnt be touched because it needed 3 people to erect, when we could erect all the screws, fittings were missing It has just been picked up, due to my frustration at not getting, all the missing parts delivered, these came in 3 parcels separately after ringing and spending 29 hours on the phone Numerous emails. Even a letter of complaint.....no response Every time I rang and spoke to a advisor, I would ask to speak to a manager, the answer would "We have no customer facing managers"! What a mess I think the Range needs to put customers first, which is quite clear to me, they take your money, and not interested after No after sales service I have been patient for 4 months, until I gave up and asked for a refund Lets see how long this takes, lets hope its not more phone calls etc I am a very unhappy customer, and would NOT recommend the Range, because if you have a problem, its your problem