I cant believe the poor customer…
I cant believe the poor customer service this company has. I purchased a shed from The Range as i thought it was a company I could trust.
Unfortunately from the start of the order it was a complete farce, I ended up being let down twice on the delivery and then had to get the doors repaired after 2 weeks as the hinges were not strong enough to hold the weight and the slats started separating.
We rang to speak to someone to get these issues resolved and this is where the games really start.
when you finally get through you get palmed off by being told someone will ring you back!!! this never call, they just hope you disappear.
We have made several call and sent emails and got to the point after a very rude employer call Stuart.
We asked another employer if we could speak to a manager. We were told managers don't speak to customers, this employer went on to tell us the email address we had been told to use is unmanned and apparently we are not able to be called back with a resolution.
Very disappointed with both shoddy product and none existent customer care, AVOID AT ALL COSTS
4 years ago
The Range has a
1.4
average rating
from
2,082
reviews
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