Ordered a blind and paid for the fast delivery. When it arrived item was bent and crushed and totally unusable. I then spent an age trying to phone the customer care line but could not get any answer. Probably just as well as the in-store service I have received in the past has been far from good service by persons who require a personality transplant. I can't get to the local store due to lock down and no one wants to speak to me on the phone. If I could give this firm a zero rating I would. It's a shame so many good small firms are disappearing due to covid, this one could do with going.