Salon feel but at home. Excellent for my stubborn greys. In my package was a slim cardboard box and a vinyl type plastic drawstring bag. In the bag was the mixing bowl, tinting brush, 4 hair clips, cape and drip mat. The box contained the colour, developer, shampoo, conditioner, gloves, barrier oil and colour remover wipe. The cape has a velcro close and is a thoughtful inclusion, giving the whole thing a salon vibe. This smells a lot nicer than any supermarket/chemist brand I have used. There was no irritation to my scalp during application or whilst waiting for it to finish developing. I have since washed my hair twice. On the first shampoo, I could see that the water was slightly darker, which I’m told can happen, but on the second shampoo it was fine. I love the end result. I can’t see any greys and it has camouflaged my ugly green strands. The darker colour has even made my face look thinner. My sister asked me if I had lost weight. (Not likely, as I stuff another chocolate in my mouth). If it hadn’t been for this trial I would never have tried to go a darker colour and so I thank Beautyheaven and The Shade for bringing me to the dark side. Any Tips?: If you have long hair you will need “The Shade Extra Colour Plan”. Ideal For…: Stubborn greys.